Refund and returns policy

At Kernow Crunch, we pour a lot of care into every bag – from our sourdough starter to the final crunch.
 
If your order isn’t up to scratch, please let us know within 14 days of purchase.
 
Damaged or incorrect items:
If your order arrives damaged or incorrect, we’ll replace or refund it – just email orders@kernowcrunch.com with your order number and a quick photo. 
 
Returns on food products:
For health and safety reasons, we can’t accept returns on opened food products unless there’s a fault.
 
Refunds:
Approved refunds will be processed back to the original payment method within 5-7 working days. 
 
We’re a small Cornish kitchen, and your happiness matters – so if something’s not right, please reach out and we’ll make it right.